Have a question? Here are a few frequently asked questions, please feel free to send me a message if your answer is not found below.

 

FAQ:Is it possible to have this design made in a different color?

I am happy to work with you on color change requests at no additional charge. Simply make a note in the Custom Request Box. I will use my best judgement in coordinating flowers that match your colors to design a dress that will be perfect  for your special event. 

 Currently, I have a wide variety of colors available for the bodice and skirt.

The bodice is available in white, ivory,  black, silver, royal blue, turquoise, tiffany blue, emerald, lime, mint, yellow, light pink, fuschia, red, purple and lavender.

Tulle is available in white, ivory, latte(lightest gold), brown, black, silver, navy, royal blue, turquoise, light blue, tiffany blue, emerald, lime, mint, yellow, light pink, fuchsia, burgundy, red, purple, lavender,  peach  and orange.

 

FAQ: How do I measure my little girl to get the correct fit?

Measurements should be from armpit to where you would like to fall  (knee, ankle, top of the foot, floor, etc) and around the fullest part of the chest.

 


FAQ: My wedding is not for several months, how soon do I need to order? 

 I suggest ordering as early as possible to ensure I can complete your order and have all supplies in stock, especially if ordering multiple dresses. I am a mom of 2 elementary age children who are very active in sports and dance. I work around their schedules and only take as many orders as I am comfortable with and can complete in a timely manner.

 

What if I am ordering several months ahead of time and I am worried about my daughter growing?

The bodice of the dresses are stretchy and have room to grow. You can always add an inch to the chest size and length if you are worried about the dress being too short as little ones do tend to grow fast in a few months. 

 

FAQ: I need my dress sooner than your shipping time, what is your RUSH service policy?

I do offer a RUSH service that moves your dress to the head of my  design line.  Your dress will SHIP OUT between 5 to 7 BUSINESS DAYS. (Monday- Friday) . This option may  not be available late in the Halloween season as I am usually booked from early to mid - August.

 

 FAQ: I placed my order, should I expect to hear from you?

Unless there is a problem with your order, or I have a question about your order, you should not here from me until your dress is ready to ship.

 

FAQ:What is your return policy?

Because all of my dresses are made at the time of order, I do not accept returns. If there is a question about measurements, colors, or design time, please email me ahead of time. 

Please read each listing and the drop down menu options for answers to your sizing questions. Most of your questions should be answered somewhere on my website, but if you have a question that is not answered here, please email me at  rainbowsendtutuboutique@gmail.com


It is the buyers responsibility to read and understand all shop policies and announcements before purchase including shipping times and returns.